What’s included in my DJ package?
Typically we contract our package at 7 hours of performance time. Travel and set up is generally on the DJ’s time. However additional performance time can be added. Within that time our team will provide music and all the sound equipment necessary. We also include a wireless microphone, mic stand (if necessary), and 6 wireless up-lights to highlight the dancing area.
Frequently Asked Questions
Can I add time to my original package?
Yes, additional time can be added at the rate of $250/hour. Please contact our support team to add additional time. Remember travel and set up is generally on the DJ’s time.
How do I add additional services (lighting, photo booth, videography, etc.) to my event?
For details regarding additional services contact our support team at support@soundbydesign.co.
VIDEOGRAPHY
PHOTOBOOTH
LIGHTING
DJ + MC
HOW can I find my "Music Portal" login information?
A custom link should have been emailed to you shortly after booking however you can email our support team at support@soundbydesign.co to request a new link. This link will prompt you to download the Vibo app to your mobile device before you're able to start adding music.
Where can I find music suggestions?
Our team of DJ’s are experienced enough to provide suggestions for each part of your event. However you can find some inspiration from our Spotify playlists.
Dj package
spotify playlists
What if I can't find my songs on the music portal APP?
You can always share song links or files directly with your DJ once assigned at the 30 day mark.
How do you make DJ assignments?
To best make a DJ assignment we use several criteria including:
- Similar musical taste
- Personality
- Experience at venue
When will I receive my DJ assignment?
We make all DJ assignments via email approximately 30 days before your event date. This is done so to ensure their availability. Be sure to have your timeline and music portal complete in preparation for this meeting. We suggest hosting this meeting in person however a phone call is acceptable.
Do I include the DJ in my meal count?
We do require that you provide a meal for both the Lead DJ and their assistant. Once you receive your assignment you can confirm their preference.
Do you require a table or chairs for your setup?
No, our set up is self sufficient no table or chairs are necessary.
How can I find my account balance information?
To access your client portal to view your account breakdown use the link below:
Sound By Design - Client Portal
If you are still experiencing trouble send an email to our support team at support@soundbydesign.co.
Note your information may change if additional time or services are added. A reminder will also be sent to you approximately 30 days before your event.
When is my final balance due?
Your final balance is due one week before your event date.
How can I make a payment?
PAY ONLINE
To make a payment online login to our client portal by clicking the link below:
Sound By Design - Client Portal
Approximately 30 days before your event an reminder will be sent to you via email with the option to pay online (credit/debit card or bank transfer). You may also request this information by emailing our support team at support@soundbydesign.co.
PAY BY CHECK
To pay by check, mail a completed check to our office (address below). Please put the event date/venue in the memo.
Sound By Design
5055 N Lydell Ave Suite 1
Glendale, WI 53217
How do I add gratuity to my event?
We recommend you tip the DJ in cash the night of. You may also choose to send it to them via Venmo or write a check in their name.
How much do I tip my DJ?
The contract states you tip at least 15% of the services rendered. We recommend giving it to your Lead DJ for them to divide appropriately.
